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Favorable Reviews Motivate 68% Of Customers To Choose A Local Business
Since the huge majority of consumers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Customers Browse A Companies Replies To Reviews
Not only do a lot of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
73% Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with scores alone.
Customer reviews make the stats appear more genuine which is what the would-be clients are trying to find. Nearly a third of customers say written reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new vehicle and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses in fact use them.
Although we now understand why client reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really often'.
Source: Trust You
Online Item Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270%
User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
90 Percent Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how eye-catching your marketing is, you still need client reviews. There's no other way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine