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A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Income
Businesses that treat consumers well normally prosper, review websites help make certain of that.
Source: Statuslabs
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact use them.
Although we now know why customer reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The more detailed other users describe your service or product, the more money you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how enticing your marketing is, you still require client reviews. There's no other way around it. Clients are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All
According to client review statistics, a whopping 19% of consumers always trust online reviews and never a buy without checking out reviews initially.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a lawyer or a medical professional.
Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Only 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
70 Percent Of Consumers Choose To Discover A Business By Means Of Posts And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs