If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Service

This stat is among numerous that show the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for organizations with a best five star score.

Source: Brightlocal

Consumers Might Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your product and services, the more cash you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

74 Percent Of Regional Businesses Have At Least 1 Google Review

One review is far from enough to improve your site's SERP ranking.

Looking at online scores statistics, we learnt that a company needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

70 Percent Of Customers Choose To Learn About A Business Through Reviews And Short Articles, Instead Of Ads

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually make use of them.

Although we now understand why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

63.6% Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general appeal of a site can just go so far when it concerns trust.

Source: Review Trackers

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower ranking really helps your overall rating.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Consumers Review A Companies Replies To Reviews

Not only do many customers read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal