71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a lawyer or a physician.

Younger people (age 18-35) are much more inclined to employ a professional based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out much more reviews to get a clear view of how business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent

User review statistics reveal the purchase likelihood for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

American Shoppers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.

Source: Statista

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

83% Of Customers Do Not Rely On Advertising

The standard channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust advertisements select to take notice of consumers' suggestions online.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the massive effect user ratings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Since the huge majority of consumers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Because They Desire To Purchase A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Review websites are places that people go to get the facts about a service, product or business. Since they have actually already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position customers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as advice from family and friends.

Source: Brightlocal

The Majority Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score really helps your overall score.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Deals With Problems Quickly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews

Staying connected with your clients develops trust. Even something like reacting to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

83% Of All Young Buyers Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal