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98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers visit Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
89% Of Clients Review A Companies Reactions To Reviews
Not only do the majority of consumers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
Over Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating
This stat is one of many that illustrate the value of online ratings. Now that news of customer satisfaction travels this fast, keeping your customers pleased is more important than ever.
57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for services with an ideal five star ranking.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a physician or a lawyer.
Younger people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
Customers Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made rapidly.
Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers honorably usually flourish, review websites help make certain of that.
Source: Statuslabs
Only 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to client review data, a tremendous 19 percent of consumers constantly rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
70% Of Consumers Choose To Learn About A Business By Means Of Reviews And Short Articles, Instead Of Advertisements
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. However, they realize the massive effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics position customers' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as suggestions from friends and family.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Customers Would Likely Give A Review If They Were Asked
More than a 35% would submit a review to educate others about their consumer encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to submit a review to assist other individuals with their choice making process.
Source: Podium
One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an unassailable influence on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal
More Than Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista