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77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Just 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to client review stats, a massive 19% of consumers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Generally, 142 million customers go to Yelp each month. This is as great a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
83 Percent Of Clients Do Not Rely On Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads pick to take note of customers' recommendations online.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Very Important" Factor When Picking A Service Provider
When clients have to pick a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
72 Percent Of Clients Won't Take Action Before They Read Some Reviews
Regardless of how alluring your marketing is, you still require client reviews. There is no skirting around it. Clients are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
70% Of Consumers Prefer To Learn About A Business By Means Of Posts And Reviews, Instead Of Ads
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews
Corresponding with your customers establishes trust. Even something like responding to their remarks and reviews can make them feel valued.
As you may expect, clients who feel this way are ready to invest more cash with a company.
Source: Statuslabs
More Than Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking
This stat is among lots of that highlight the value of online rankings. Now that news of consumer fulfillment travels this fast, keeping your customers pleased is more vital than ever.
57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for businesses with a best five star score.
Source: Brightlocal
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of businesses have great and awesome scores. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Shared On Twitter Can Boost Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo