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74 Percent Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from sufficient to enhance your website's SERP ranking.
Looking at online rankings data, we found out that a company requires to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Keeping in touch with your consumers creates trust. Even something like reacting to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
52% Of Customers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have good and outstanding rankings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Almost a third of consumers say composed reviews are the only feature that makes them think the websites' reviews are useful and relevant.
Source: Fan and Fuel
89% Of Clients Prefer To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, consumers choose to read reviews on their mobile devices.
Source: Statista
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat customers honorably normally succeed, review sites help make sure of that.
Source: Statuslabs
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
83% Of All Younger Clients Were Asked To Submit A Review Recently
Of those asked, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal