Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Buying choices are made rapidly.

Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

77% Of Consumers Would Definitely Give A Review If They Were Asked

More than a 35% would leave a review to inform others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses really utilize them.

Although we now know why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

More Than Half Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

89% Of Consumers Review A Businesses Reactions To Reviews

Not only do most clients check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Over Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the value of online ratings. Now that news of consumer fulfillment travels this quick, keeping your customers pleased is more important than ever.

57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with a best five star rating.

Source: Brightlocal

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers well typically flourish, review websites help ensure of that.

Source: Statuslabs

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how tempting your marketing is, you still require client reviews. There is no way around it. Customers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your consumers develops trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are ready to spend more cash with a business.

Source: Statuslabs

If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to customer review data, a whopping 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs