A Single Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do wonders in regards to conversions.

A single review can have a huge effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% increase.

Source: RevLocal

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really use them.

Although we now understand why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Google Represents 57.5 Percent Of All Reviews Globally

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

70 Percent Of Customers Choose To Learn About A Business Through Posts And Reviews, Instead Of Ads

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

If A Company Makes An Effort To Fix Problems Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Company

Clients don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Help Grow Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

More Than Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Rating

This stat is among many that highlight the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your customers pleased is more important than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for businesses with a best five star rating.

Source: Brightlocal

74% Of Local Businesses Have At A Minimum, One Google Review

One review is far from adequate to enhance your website's SERP ranking.

Taking a look at online ratings stats, we found out that a business requires to have at least 40 reviews before clients "Award" it with a star.

Source: Brightlocal

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals spend more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Corresponding with your clients builds their trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. However, they recognize the enormous impact user rankings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

82 Percent Of Customers Go To Review Sites Due To The Fact That They Wish To Buy A Service Or An Item And Wish To Get The Facts About The Businesses Product Or Services.

Review sites are locations that people go to get the truth about a business, service or product . Users come because they have actually already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

89% Of Individuals Choose To Read Reviews On Their Mobile Phones

Be it via an app or a mobile web browser, everyday people prefer to read reviews on their mobile phones.

Source: Statista

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People anticipate to see some unfavorable reviews.

Source: Capterra