Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

89% Of Clients Browse A Businesses Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

89% Of Clients Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, consumers choose to read reviews on their cell phones.

Source: Statista

82% Of Consumers Visit Review Websites Since They Want To Purchase A Service Or A Product And Want To Get The Truth About Business Product Or Services.

Users come because they have actually already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really use them.

Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews remain without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out a lot more reviews to get a clear view of how business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other customers, you manage to select one that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat customers well typically prosper, review sites help make certain of that.

Source: Statuslabs

Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews

Take note of this fact. The better other users describe your product or service, the more money you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

The Majority Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation does not affect just the customers. Potential team members also look at scores and read reviews.

Source: Deloitte