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54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users take notice of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated material can do miracles in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 businesses have great and outstanding scores. Just 5% of companies have a rating below three stars.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Also
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers expect to see some unfavorable reviews.
Source: Capterra
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Keeping in touch with your clients creates trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
USA Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When clients have to pick a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and rating stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge effect user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra