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83% Of All Young Clients Were Invited To Post A Review Recently
Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out much more reviews to get a better idea of how the business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to consumer review data, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and score data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Staying connected with your customers establishes trust. Even something like reacting to their comments and reviews can make them feel valued.
As you might expect, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
15% Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of prospective clients won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Nearly a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Positive Reviews Encourage 68% Of Consumers To Use Local Businesses
Since the vast majority of consumers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal