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A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly generally prosper, review websites help make certain of that.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website
Usually, 142 million customers go to Yelp each month. This is as great a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review statistics show the basic appeal of a website can only go so far when it comes to trust.
Source: Review Trackers
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have a massive effect on their decision when clients have to select a solution provider.
Source: DemandGenReport
A Lot Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge impact user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
Over Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista