One-half Of All Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an indisputable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and rating stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact use them.

Although we now understand why customer reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

Clients Might Spend 31% More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your product or service, the more money you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read many more reviews to get a clear view of how business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

73% Of Customers Believe Client Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the potential clients are looking for. Practically a third of customers state composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics suggest a business's reputation doesn't affect just the customers. Potential employees likewise take a look at rankings and read reviews.

Source: Deloitte

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews go on without a reply. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers