60% Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking data reveal people value the opinion of peers more than any other content.

Source: Collective Bias

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new car and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly pick one that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses in fact use them.

Although we now understand why customer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users take note of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation doesn't impact just the consumers. Potential employees also look at scores and read reviews.

Source: Deloitte

USA Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

Reviews Published On Twitter Can Help Boost Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

15 Percent Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of prospective clients won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a huge impact on their decision when clients have to select a service provider.

Source: DemandGenReport

63.6% Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review stats show the basic popularity of a website can only go so far when it comes to trust.

Source: Review Trackers

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

95% Of Dissatisfied Clients Will Return To A Business If A Company Takes Care Of Problems Quickly And Effectively

Clients don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

70 Percent Of Customers Prefer To Learn About A Business Through Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

The Majority Of Individuals Aged 25-34 Published Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat consumers fairly typically prosper, review sites help ensure of that.

Source: Statuslabs

Only 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to consumer review data, a whopping 19 percent of consumers always trust online reviews and never ever a purchase without checking out reviews initially.

Source: Statista