88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation doesn't affect simply the clients. Potential team members also take a look at scores and take a look at reviews.

Source: Deloitte

95% Of Unhappy Clients Will Return To A Business If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently

Consumers do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Picking A Solution Provider

When clients need to pick a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

US Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

Customers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying decisions are made rapidly.

Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

The Typical Review Length Has Become 65% Much Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust ads select to take note of clients' recommendations online.

Source: Statuslabs

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Typically, 142 million customers check out Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

More Than Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a legal representative or a medical professional.

Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Reviews Shared On Twitter Can Help Improve Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

89% Of Clients Review A Companies Feedback To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Because They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Visit Review Websites.

Review websites are places that people go to get the facts about a service, business or item . Because they have currently formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

If They Were Asked, 77% Of Clients Would Likely Leave A Review

More than a 35% would submit a review to notify others about their client encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium