91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. However, they realize the huge effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Company

This stat is one of many that show the importance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your consumers delighted is more important than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked just for companies with a best five star score.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

A Lot Of Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews normally bring the same weight as advice from friends and family.

Source: Brightlocal

70 Percent Of Consumers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach too. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation does not impact simply the clients. Prospective team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte

89% Of Clients Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, people prefer to read reviews on their mobile phones.

Source: Statista