US Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those very same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

Reviews have a huge impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read much more reviews to get a better idea of how business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually utilize them.

Although we now understand why consumer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

The Majority Of Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users describe your product and services, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Only 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to consumer review data, a tremendous 19% of customers constantly trust online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall 2 out of 3 companies have good and exceptional ratings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

If A Business Handles Problems Rapidly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Company

Customers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%

User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center