If A Business Deals With Issues Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company

Consumers do not anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

If They Were Asked, 77% Of Customers Would Most Likely Leave A Review

More than a 35% would do it to educate others about their consumer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

The Majority Of Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Typical Review Length Has Become 65% Much Shorter Since 2010

In recent years reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

American Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.

Source: Statista

Users Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, buying choices are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social reviews stats, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Staying connected with your clients establishes trust. Even something like reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

Reviews Shared On Twitter Can Boost Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust ads select to focus on clients' suggestions online.

Source: Statuslabs

A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably usually prosper, review sites help make sure of that.

Source: Statuslabs

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and score statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read many more reviews to get a better idea of how business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal