91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats position clients' reviews as the most credible source of recommendations. Online reviews typically bring the very same weight as advice from friends and family.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and rating statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

15% Of Users Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of possible consumers won't even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics suggest a business's reputation does not impact simply the consumers. Prospective team members also take a look at rankings and take a look at reviews.

Source: Deloitte

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Customers Could Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably usually flourish, review websites help ensure of that.

Source: Statuslabs

Majority Of Customers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the value of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for organizations with an ideal five star rating.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Give A Review

More than a 35% would leave a review to notify others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to assist other individuals with their choice making process.

Source: Podium

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics show the basic appeal of a site can only go so far.

Source: Review Trackers

30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews

Corresponding with your consumers develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social reviews data, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'really often'.

Source: Trust You

Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Given that the large majority of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal