67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When customers need to choose a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you provide them a good experience.

Source: Brightlocal

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Take note of this fact. The more detailed other users explain your product and services, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

Only 6% Of Customers Don't Rely On Customer Reviews At All

According to customer review stats, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

95% Of Unhappy Clients Will Return To A Business If A Company Makes An Effort To Solve Problems Quickly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read a lot more reviews to get a clear view of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

74% Of Regional Companies Have At Least One Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Looking at online scores statistics, we discovered that a business requires to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a new car and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you manage to pick one that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

77% Of Customers Would Certainly Submit A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users take notice of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the stats appear more authentic which is what the would-be customers are trying to find. Practically a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

More Than Half Of Customers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are seemingly the more opinionated ones.

Source: Statista