60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

52% Of Customers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a medical professional or a legal representative.

Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

74% Of Local Businesses Have At Least 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online rankings stats, we found out that a business needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

Software Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Most Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower rating really helps your overall rating.

According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

95% Of Dissatisfied Consumers Will Go Back To A Business If A Business Deals With Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our buying preferences.

According to social reviews data, Facebook affects more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are most likely to rely on a local business.

Source: RevLocal

70% Of Consumers Choose To Find Out About A Business By Means Of Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers need to pick a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

72 Percent Of Customers Won't Take Action Unless They Read Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

15% Of Users Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of prospective consumers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

77% Of Consumers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would submit a review to inform others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Given that the vast majority of consumers read reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal