Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your services or product, the more money you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

More Than Half Of Customers Aged 25-34 Published Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

89% Of Shoppers Prefer To Read Reviews On Their Cell Phones

Be it through an app or a mobile internet browser, everyday people prefer to read reviews on their mobile devices.

Source: Statista

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally 2 out of 3 businesses have great and outstanding rankings. Only 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact utilize them.

Although we now understand why customer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to focus on customers' recommendations online.

Source: Statuslabs

89% Of Clients Read A Businesses Responses To Reviews

Not only do most clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat clients well typically succeed, review sites help ensure of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To show the importance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those very same consumers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks