88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation does not impact simply the consumers. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews remain without a reaction. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

83% Of All Young Clients Were Invited To Post A Review Recently

Of those invited, 80% of clients did post a review. Overall, businesses have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

US Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US customers.

Source: Statista

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to client review stats, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally 2 out of 3 companies have excellent and exceptional scores. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Visitors Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying choices are made rapidly.

Online reviews are obviously persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

Since They Desire To Acquire An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Users come because they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

15 Percent Of Customers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of potential customers won't even think about working with a business they can't discover opinions about.

Source: Statuslabs

91% Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews generally carry the same weight as advice from friends and family.

Source: Brightlocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the massive impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.

Source: RevLocal

95% Of Unsatisfied Clients Will Go Back To A Company If A Company Makes An Effort To Fix Problems Rapidly And Efficiently

Consumers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday