67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have an enormous effect on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and rating data show people value the opinion of peers more than any other material.

Source: Collective Bias

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more authentic which is what the potential consumers are looking for. Almost a 3rd of customers state composed reviews are the only function that makes them think the websites' reviews are helpful and relevant.

Source: Fan and Fuel

Customers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are certainly persuasive, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your clients builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

Many Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

US Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.

Source: Statista

89% Of Consumers Review A Businesses Replies To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal