Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually use them.

Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

89% Of Consumers Read A Businesses Responses To Reviews

Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your clients creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you may expect, clients who feel this way are ready to spend more cash with a company.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a medical professional or a legal representative.

Young people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

The Average Review Length Has Become 65% Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet on twitter.

Source: Review Trackers

Many Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower score actually helps your overall score.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

72% Of Clients Will Not Take Action Unless They Read Some Reviews

Regardless of how appealing your marketing is, you still need customer reviews. There's no skirting around it. Customers are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

74 Percent Of Local Companies Have At Least One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings stats, we found out that a company requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

15% Of Buyers Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of prospective clients will not even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

91% Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as recommendations from friends and family.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70% Of Customers Choose To Learn About A Business Via Reviews And Posts, Instead Of Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

Reviews Shared On Twitter Can Increase Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your service or product, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Google Represents 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers