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Software Application Reviews Impact Over 98% Of All Buyers
18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation does not impact just the clients. Prospective team members also look at ratings and read reviews.
Source: Deloitte
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers expect to see some unfavorable reviews.
Source: Capterra
Only 6 Percent Of Customers Do Not Trust Consumer Reviews At All
According to customer review stats, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Given that the vast bulk of consumers read reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
USA Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Certainly Leave A Review
More than a 35% would post a review to inform others about their client experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
Since They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.
Review sites are locations that people go to get the truth about a item, service or business . Users come because they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of customers did submit a review. In general, businesses have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal