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86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you offer them an excellent experience.
Source: Brightlocal
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Keeping in touch with your consumers builds their trust. Even something as simple as responding to their remarks and reviews can make them feel valued.
As you might anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select a lawyer or a doctor.
Young people (age 18-35) are much more likely to work with a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Reviews Posted On Twitter Can Increase Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the same weight as recommendations from family and friends.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
Many Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower score actually helps your overall rating.
According to customer rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews statistics, Facebook affects over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
Google Represents 57.5% Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of businesses have good and exceptional ratings. Only 5% of businesses have a score below three stars.
Source: Brightlocal
72% Of Customers Won't Take Action Unless They Read Some Reviews
Regardless of how captivating your marketing is, you still require customer reviews. There's no way around it. Customers are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually make use of them.
Although we now understand why client reviews are so effective, many businesses obviously do not.
Source: LsaInsider