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A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat consumers fairly usually flourish, review websites help make sure of that.
Source: Statuslabs
Just 6% Of Customers Do Not Rely On Client Reviews At All
According to customer review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase probability for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Over Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking
This stat is one of many that show the significance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers happy is more important than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked only for services with a perfect five star ranking.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats indicate a business's reputation does not affect just the clients. Prospective team members likewise look at ratings and take a look at reviews.
Source: Deloitte
The Majority Of Popular Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews stay without a reaction. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as suggestions from family and friends.
Source: Brightlocal
The Average Review Length Has Gotten 65% Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
Reviews Shared On Twitter Can Boost Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we discovered that a business needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Communicating with your customers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone