67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when customers have to pick a solution provider.

Source: DemandGenReport

77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still require consumer reviews. There's no other way around it. Clients are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Visitors Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made quickly.

Online reviews are obviously convincing, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

Consumers Could Invest 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users explain your product or service, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's consumers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a legal representative or a physician.

Younger people (age 18-35) are even more likely to employ a professional based upon online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

If A Business Manages To Solve Issues Quickly And Effectively, 95% Of Disappointed Consumers Will Return To A Business

Customers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies actually use them.

Although we now know why client reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

89% Of Buyers Like To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, consumers choose to read reviews on their phones.

Source: Statista

Because They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.

Review sites are places that customers go to get the facts about a service, item or business. Because they have actually already formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal