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77% Of Customers Would Post A Review If They Were Asked
More than a 35% would leave a review to inform others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their choice making process.
Source: Podium
Just 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to customer review data, a whopping 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats show a company's reputation does not impact just the customers. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Reviews Posted On Twitter Can Increase Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Because the vast bulk of customers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. However, they understand the huge effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc