89% Of Clients Like To Read Reviews Using Their Smartphones

Be it through an app or a mobile browser, individuals choose to read reviews on their phones.

Source: Statista

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.

Although we now know why consumer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly select a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do a lot of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

15% Of Consumers Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of possible clients will not even think about working with a company they can't find opinions about.

Source: Statuslabs

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Communicating with your customers develops trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

72% Of Consumers Won't Take Action Before They Read Some Reviews

Regardless of how attractive your marketing is, you still need client reviews. There is no way around it. Clients are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

70 Percent Of Consumers Choose To Find Out About A Business Via Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to client review statistics, a whopping 19 percent of consumers always trust online reviews and never ever a buy without checking out reviews first.

Source: Statista

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a unfavorable or average one.

Source: Brightlocal