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Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Customers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made quickly.
Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the large majority of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Many Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business
This stat is among numerous that illustrate the value of online ratings. Now that news of consumer fulfillment travels this fast, keeping your clients pleased is more vital than ever.
57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for companies with an ideal five star score.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the basic popularity of a site can just go so far.
Source: Review Trackers
98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million customers go to Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews remain without a reply. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
89% Of Consumers Like To Read Reviews Using Their Cell Phones
Be it via an app or a mobile browser, folks prefer to read reviews on their mobile devices.
Source: Statista
Only 6% Of Consumers Do Not Rely On Client Reviews At All
According to consumer review statistics, a massive 19% of customers constantly trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista
73 Percent Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Practically a third of customers state composed reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
89% Of Customers Read A Companies Replies To Reviews
Not only do the majority of customers read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal