Over Half Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

Since They Desire To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Review sites are places that people go to get the facts about a service, item or business. Users come since they have actually currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation does not impact just the clients. Prospective employees likewise take a look at ratings and take a look at reviews.

Source: Deloitte

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

95% Of Disappointed Customers Will Go Back To A Business If A Business Makes An Effort To Fix Problems Quickly And Effectively

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of companies have excellent and awesome ratings. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to pay attention to consumers' suggestions online.

Source: Statuslabs

70% Of Consumers Prefer To Learn About A Business Through Reviews And Articles, Rather Than Ads

Ads are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online ratings statistics, we discovered that a company requires to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal