Consumers Could Invest 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users explain your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall 2 out of 3 companies have great and exceptional rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Since They Want To Buy A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.

Users come because they have already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. However, they recognize the huge impact user rankings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Post A Review

More than a 35% would submit a review to notify others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most credible source of recommendations. Online reviews usually bring the very same weight as guidance from friends and family.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat consumers honorably usually flourish, review websites help make certain of that.

Source: Statuslabs

89% Of Customers Browse A Businesses Replies To Reviews

Not only do most shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a doctor or a lawyer.

Younger people (age 18-35) are even more inclined to hire an expert based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs