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86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
15% Of Visitors Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of possible clients won't even consider working with a business they can't discover opinions about.
Source: Statuslabs
If They Were Asked, 77% Of Clients Would Most Likely Post A Review
More than a 35% would do it to educate others about their consumer encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to give a review to assist other individuals with their decision making process.
Source: Podium
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90 Percent Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a doctor or a legal representative.
Younger people (age 18-35) are much more likely to work with a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the general popularity of a site can just go so far when it pertains to trust.
Source: Review Trackers
70% Of Customers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Service Provider
Reviews have an enormous effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
Regardless of how enticing your marketing is, you still require client reviews. There's no skirting around it. Consumers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Reviews Published On Twitter Can Boost Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
89% Of Customers Prefer To Read Reviews On Their Mobile Devices
Be it via an app or a mobile web browser, everyday people choose to read reviews on their mobile devices.
Source: Statista
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a company's reputation doesn't affect just the consumers. Potential team members also take a look at ratings and take a look at reviews.
Source: Deloitte
Google Accounts For 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers