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89% Of Buyers Like To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile internet browser, everyday people prefer to read reviews on their mobile devices.
Source: Statista
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the prospective customers are looking for. Practically a 3rd of consumers state written reviews are the only function that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users take notice of other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
82% Of Consumers Go To Review Websites Because They Wish To Purchase A Product Or A Service And Wish To Get The Facts About Business Product Or Services.
Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
89% Of Clients Browse A Businesses Reactions To Reviews
Not only do the majority of consumers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews go on without a reaction. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to advise others about their consumer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
The Majority Of Clients Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews All Over The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Considering that the huge bulk of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Average Review Length Has Actually Become 65% Much Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers