Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated material has an indisputable impact on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

American Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.

Source: Statista

If They Were Asked, 77% Of Customers Would Leave A Review

More than a 35% would do it to advise others about their client encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies actually make use of them.

Although we now know why customer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

Users Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. For that reason, buying choices are made rapidly.

Online reviews are obviously persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews go on without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

Irrespective of how captivating your marketing is, you still require consumer reviews. There's no way around it. Clients are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

89% Of Individuals Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their mobile devices.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our purchasing decisions.

According to social reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you manage to decide on one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Generally 2 out of 3 businesses have excellent and exceptional scores. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

The Typical Review Length Has Become 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Typically, 142 million consumers visit Yelp each month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

More Than Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is among lots of that illustrate the value of online scores. Now that news of customer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57 percent of consumers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista