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Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing consumers see. Still, users take note of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a physician or an attorney.
Younger people (age 18-35) are even more inclined to hire a professional based upon online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Typically, 142 million consumers check out Yelp every month. This is as great a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
82 Percent Of Consumers Check Out Review Sites Because They Want To Purchase An Item Or A Service And Want To Get The Facts About Business Product Or Services.
Users come since they have actually already formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Positive Reviews Motivate 68% Of Customers To Choose A Local Business
Because the large majority of customers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our buying decisions.
According to social reviews data, Facebook affects over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business.
Source: RevLocal
83% Of All Young Shoppers Were Invited To Leave A Review Recently
Of those asked, 80% of clients did post a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
70 Percent Of Customers Choose To Discover A Business Through Reviews And Articles, Rather Than Ads
Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs