American Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.

Source: Statista

Consumers Might Invest 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users explain your services or product, the more money you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

Only 6% Of Consumers Do Not Trust Client Reviews At All

According to consumer review data, a massive 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When consumers have to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

If A Company Handles Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually use them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two-thirds of companies have exceptional and awesome ratings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Since the vast bulk of customers check out reviews, you'd want yours to be appealing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, people devote more than 5 times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%

User review stats reveal the purchase possibility for a product with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

83% Of All Young Buyers Were Asked To Post A Review Recently

Of those asked, 80% of clients did give a review. Overall, businesses have asked 66% of all customers to give a review on their business.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra