15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of potential customers won't even think about working with a company they can't find opinions about.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

95% Of Unsatisfied Customers Will Return To A Business If A Business Deals With Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

70% Of Consumers Prefer To Find Out About A Business Through Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

The Average Review Length Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

82 Percent Of Consumers Check Out Review Websites Because They Want To Buy A Product Or A Service And Wish To Get The Facts About Business Services And Products.

Review sites are places that people go to get the truth about a service, business or item . Users come since they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation does not affect simply the consumers. Prospective team members also look at ratings and take a look at reviews.

Source: Deloitte

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same customers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews remain without a reply. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users pay attention to other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

A Solitary Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated content can do miracles in regards to conversions.

A single review can have a huge effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.

Source: RevLocal

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

American Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When people read reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista