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82 Percent Of Consumers Visit Review Websites Since They Want To Acquire A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.
Users come since they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics show a company's reputation does not affect just the clients. Prospective team members also take a look at scores and take a look at reviews.
Source: Deloitte
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.
With the help of other people, you quickly choose a model that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra
People Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made rapidly.
Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews stay without a reaction. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The better other users explain your product or service, the more money you can charge and consumer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Reviews Shared On Twitter Can Grow Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats reveal the general popularity of a website can just presume when it comes to trust.
Source: Review Trackers
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a average or negative one.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are also ready to accept slower shipping times for such products.
Source: Turntonetworks
89% Of Consumers Prefer To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, people prefer to read reviews on their cell phones.
Source: Statista
15% Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential clients will not even think about working with a company they can't discover opinions about.
Source: Statuslabs