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54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star rating is the first thing customers see. Still, users take notice of other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read customer reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
15% Of People Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of possible clients won't even think about working with a business they can't find viewpoints about.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation does not affect simply the customers. Potential employees also take a look at rankings and read reviews.
Source: Deloitte
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online rankings stats, we discovered that a company requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Due To The Fact That They Want To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Websites.
Users come because they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'extremely influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers fairly typically prosper, review websites help ensure of that.
Source: Statuslabs
70% Of Consumers Choose To Find Out About A Business Via Reviews And Short Articles, Instead Of Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews stay without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Reviews Published On Twitter Can Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those invited, 80% of customers did post a review. In general, businesses have asked 66% of all clients to give a review on their company.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There's no way around it. Consumers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine