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Reviews Published On Twitter Can Boost Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Business
This stat is among numerous that highlight the value of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your clients happy is more vital than ever.
57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked just for organizations with a best five star score.
Source: Brightlocal
83% Of Customers Don't Trust Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to focus on customers' suggestions online.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing preferences.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews stats reveal that four out of five users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
The Average Review Word Count Has Become 65% Shorter Since 2010
In the present day reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
89% Of Clients Read A Companies Responses To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% boost.
Source: RevLocal
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses actually use them.
Although we now know why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider
Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics show us exactly just how much more.
Source: Martech Zone
89% Of Customers Want To Read Reviews On Their Smartphones
Be it via an app or a mobile internet browser, people prefer to read reviews on their cell phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star score is the first thing customers see. Still, users take notice of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista
Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Considering that the huge majority of consumers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews remain without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers