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15 Percent Of Customers Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of possible consumers won't even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a business's reputation doesn't impact just the consumers. Prospective employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our buying preferences.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
82 Percent Of Consumers Visit Review Sites Because They Want To Buy A Service Or An Item And Want To Get The Facts About Business Product Or Services.
Users come since they have currently formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated material has an unassailable impact on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most reliable source of suggestions. Online reviews normally bring the very same weight as advice from loved ones.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing customers see. Still, users take note of other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
US Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a physician or a legal representative.
Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
Consumers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying decisions are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
74 Percent Of Regional Companies Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores statistics, we found out that a company needs to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
77% Of Consumers Would Most Likely Leave A Review If They Were Asked
More than a 35% would do it to advise others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers