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86 Percent Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them a great experience.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation doesn't affect just the clients. Potential employees likewise take a look at ratings and take a look at reviews.
Source: Deloitte
15 Percent Of Consumers Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of prospective customers won't even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
72% Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how tempting your marketing is, you still need customer reviews. There's no skirting around it. Customers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews remain without a response. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site
Generally, 142 million consumers visit Yelp on a monthly basis. This is as great a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
Since They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and rating statistics show people value the viewpoint of peers more than any other material.
Source: Collective Bias
Google Represents 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower rating really helps your overall rating.
According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When customers have to pick a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses in fact utilize them.
Although we now know why customer reviews are so powerful, many businesses obviously do not.
Source: LsaInsider
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads pick to pay attention to clients' suggestions online.
Source: Statuslabs