Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Consumers Could Spend 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users describe your product and services, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

The Majority Of Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating in fact helps your overall score.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads choose to take note of consumers' recommendations online.

Source: Statuslabs

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses actually use them.

Although we now know why client reviews are so effective, most businesses apparently do not.

Source: LsaInsider

If A Business Manages To Fix Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company

Clients do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other people, you quickly pick a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a better idea of how business is actually doing. Don't depend upon that statistic alone.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats put customers' reviews as the most credible source of recommendations. Online reviews typically carry the same weight as suggestions from family and friends.

Source: Brightlocal

89% Of Clients Like To Read Reviews Using Their Smartphones

Be it through an app or a mobile browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista

Clients Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made quickly.

Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social media reviews stats, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

77% Of Customers Would Submit A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer encounter and 24% would rather direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their choice making process.

Source: Podium

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista