United States Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

Online Item Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270%

User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable influence on consumers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a physician or an attorney.

Younger people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When clients need to pick a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

86% Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

60% Of Customers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and score stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers well generally succeed, review websites help make certain of that.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Just 6% Of Consumers Do Not Trust Consumer Reviews At All

According to customer review stats, a massive 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

70% Of Consumers Choose To Learn About A Business Via Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

Most Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone