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74 Percent Of Local Businesses Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings statistics, we found out that a company needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the huge impact user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
70% Of Customers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
Due To The Fact That They Want To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Sites.
Review sites are locations that people go to get the truth about a item, service or business . Users come due to the fact that they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a physician or a lawyer.
Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
If A Company Deals With Problems Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company
Customers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a huge impact on their decision when customers have to pick a service provider.
Source: DemandGenReport
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
15 Percent Of Customers Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of possible clients won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
73% Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective clients are searching for. Nearly a third of consumers state composed reviews are the only feature that makes them think the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel