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61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two thirds of businesses have exceptional and awesome ratings. Just 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably generally prosper, review sites help make sure of that.
Source: Statuslabs
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and ranking statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
82% Of Consumers Check Out Review Sites Since They Want To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services.
Users come due to the fact that they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
If They Were Asked, 77% Of Customers Would Undoubtedly Submit A Review
More than a 35% would submit a review to notify others about their customer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to post a review to assist other people with their choice making process.
Source: Podium
The Majority Of Best Selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Clients Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing decisions are made rapidly.
Online reviews are certainly convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
USA Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
89% Of Clients Like To Read Reviews Using Their Smart Devices
Be it through an app or a mobile internet browser, people today choose to read reviews on their cell phones.
Source: Statista